Frequently Asked Questions
Find answers to common questions about Coaches Online
General Questions
What is Coaches Online?
Coaches Online is a specialized website builder designed exclusively for fitness and nutrition coaches. Our platform helps you create a professional online presence with high-converting websites that attract and convert more clients.
Do I need technical skills to use Coaches Online?
Not at all! Our platform is designed to be extremely user-friendly, even if you have zero technical experience. With our AI Website Builder and drag-and-drop tools, you can create a professional website without writing a single line of code.
How long does it take to build a website?
With our templates and AI Builder, you can have a professional website up and running in as little as 30 minutes. Most coaches complete their websites within a few hours, including customization and content creation.
Is my website mobile-friendly?
Absolutely! All websites created with Coaches Online are fully responsive and look great on all devices, including smartphones, tablets, and desktop computers. This is crucial as most potential clients will likely view your site on mobile devices.
What makes Coaches Online different from other website builders?
Unlike general website builders, Coaches Online is specifically designed for fitness and nutrition professionals. Our templates, features, and tools are optimized for coaching businesses. We focus on high conversion rates, client acquisition, and tools that make sense for your coaching business.
Pricing & Plans
What plans do you offer?
We offer three main plans: Monthly at $17/month, Annual at $9.99/month (billed annually), and a Lifetime plan with a one-time payment. All plans include the full suite of features—the only difference is the payment structure.
Are there any hidden fees?
No hidden fees! The price you see is the price you pay. All of our plans include hosting, security, updates, and access to all features. The only additional cost would be if you decide to purchase a custom domain name, which is optional.
Do you offer a free trial?
Yes, we offer a 14-day free trial with full access to all features. No credit card is required to start your trial. This gives you plenty of time to build your website and see if Coaches Online is the right fit for your coaching business.
What's your refund policy?
We offer a 14-day money-back guarantee on all new subscriptions. If you're not satisfied with our service within the first 14 days after payment, contact us for a full refund, no questions asked.
What happens if I cancel my subscription?
If you cancel your subscription, your website will remain active until the end of your current billing period. After that, your site will be deactivated but your data will be stored for 30 days, giving you time to reactivate if you change your mind.
Technical Questions
Can I use my own domain name?
Yes! You can either purchase a new domain through us or connect a domain you already own. We provide easy step-by-step instructions for connecting your existing domain to your Coaches Online website.
Is my website secure?
Absolutely. All websites created with Coaches Online come with SSL certificates automatically installed, ensuring your site is secure. We also implement regular security updates and backups to protect your website and visitor data.
How does the AI Website Builder work?
Our AI Website Builder uses advanced technology to create your website based on your descriptions and preferences. Simply tell us about your coaching business, select your preferred style, and the AI will generate a custom website for you. You can then make adjustments as needed using our intuitive editor.
Can I export my website if I decide to leave?
While you can't export the entire website with its functionality, you can download all your content, images, and data. If you're moving to another platform, our support team can assist you with the transition process.
Do you offer website maintenance and updates?
Yes, all maintenance and platform updates are included in your subscription. We regularly update our system with new features and security enhancements, and you'll never have to worry about technical maintenance or updates.
Account Questions
How do I create an account?
Creating an account is simple! Just click the "Get Started" button on our home page, enter your email address and create a password. You can start building your website immediately after account creation.
Can I have multiple websites under one account?
Our standard plans include one website per account. If you need to create additional websites, you can either upgrade to our multi-site plan or create separate accounts for each website.
How do I update my billing information?
You can update your billing information at any time through your account dashboard. Go to Settings > Billing, and you'll be able to update your credit card information, billing address, and other payment details.
How do I cancel my subscription?
You can cancel your subscription at any time from your account dashboard. Go to Settings > Billing > Cancel Subscription. Your website will remain active until the end of your current billing period.
What happens to my data if I cancel?
If you cancel your subscription, your website will be deactivated at the end of your billing period, but we keep your data for 30 days. If you decide to reactivate within that period, all your content will be restored. After 30 days, data may be permanently deleted.
Still Have Questions?
Our support team is ready to help you with any questions or concerns
Contact Support